Event Project Manager: Strategic Commercial Events

Location: London, UK Hybrid 2 days in the London Office

Introduction to TM Forum

TM Forum is an association of over 800+ member companies, which include all of the world’s top 10 network and communications providers and stretch across 180 countries. Our members tap into each other’s collective experiences and abilities to collaboratively solve complex industry-wide challenges, deploy new services, and create technology breakthroughs to accelerate change.

We help communications service providers (CSPs) and their suppliers to digitally transform and thrive in the digital era. We do this by providing an open, collaborative environment and practical support which enables CSPs and suppliers to rapidly transform their business operations, IT systems and ecosystems to capitalize on the opportunities presented in a rapidly evolving digital world. You can learn more at www.tmforum.org

At TM Forum, we take pride in our core values, which drive our mission to digitally transform the world of communications. We're not just inclusive; we're a collaborative community that thrives on diversity. We do the right thing, always.

If you're looking for a dynamic environment where innovation and teamwork are at the heart of everything we do, TM Forum is the place for you. Join us, and together, let's shape the future of the digital era. We are Ambitious, We are Brave, We are Passionate, We are Inclusive, We are Collaborative, and We always Do the Right Thing within TM Forum.

Summary Description:

We are seeking an accomplished Event Project Manager to join our Events Team for a minimum of 12-month fixed-term contract. This role will lead the planning, delivery, and execution of high-profile B2B commercial events for strategic member organizations. In addition to project management, the role will require hands-on execution of all operational and logistical elements, ensuring seamless end-to-end event delivery and exceptional client satisfaction.

Key Responsibilities

Event Relationship Management

• Serve as the primary point of contact for the strategic member organization, ensuring their event objectives are aligned with TM Forum’s event strategy. Develop and maintain a collaborative partnership with the client, acting as a trusted advisor and advocate for their goals.
• Conduct regular updates, meetings, and reporting sessions to ensure transparency, alignment, and mutual success.

Event Design, Operations & Logistics

• Partner with the client to design and deliver a year-long engagement strategy through TM Forum’s existing events portfolio and agreed additional standalone events.
• Take ownership of all operational and logistical aspects of event delivery, including venue coordination, supplier management, ticketing, travel, and on-site execution.
• Ensure exceptional attendee experiences by meticulously managing event details, timelines, budgets, and deliverables.

Project Management

• Create and maintain a comprehensive project plan to deliver the client’s event engagement strategy, tracking progress and managing risks effectively.
• Coordinate cross-functional collaboration with internal teams, including marketing, sponsorship, and operations, to meet project milestones and client expectations.
• Deliver timely updates and reports to the client and internal stakeholders to ensure accountability and transparency.

Supporting Other Lines of Business (LOB)

• Collaborate with other TM Forum teams to align the client’s objectives with broader initiatives, such as membership benefits, thought leadership, or mission led programs.
• Provide project management and operational support for internal initiatives that intersect with the client’s goals.

Ideal Candidate Profile

• Proven experience in B2B commercial event project management and operational delivery for high-profile events.
• Strong relationship management skills, with the ability to build trust and navigate complex stakeholder dynamics.
• Exceptional organizational skills and attention to detail with demonstrated ability to manage end-to-end projects with multiple interdependencies and stakeholders.
• Strong interpersonal and communication skills, with a track record of building and maintaining client relationships.
• Proficiency in managing event logistics, budgets, timelines, on-site execution and reporting processes
• Adept at working in cross-functional teams and thriving in a fast-paced environment
• Proficiency in managing budgets, timelines, and reporting processes.

Key Attributes

• A proactive and solutions-focused approach to challenges.
• Skilled at balancing client needs with organizational goals.
• A collaborative team player who can also work independently.
• Agile and adaptable in a fast-paced environment.

Diversity & Inclusion at TM Forum

TM Forum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws