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Customer Success Manager
CTO & Theme Leadership · United Kingdom · Fully Remote

Workplace & culture

Our Values guide the way we do business... and it’s what we continue to do when no one is looking.

Our Values are integral to all our processes - they influence how we interact day to day and drives how, and why, we do things. While business plans and strategies may change, our Values allow us to grow and evolve without losing focus on what is important to us.

Red background with words written in white and dark red. Ambitious. We are driven. Always pursuing a brighter future for our Forum, the industry, and the planet.

Light blue background, with the words written in white and dark blue. Brave. We are fearless. Unafraid to challenge the status quo and do what is right for our members as a whole.

Light orange background, with the words written in white and dark orange. Passionate. We love outcomes that ignite us and those around us - we're always ready for what's next!

Fuchsia background, with the words written in white and dark purple. Inclusive. We cherish diversity of thought in our team and membership, and embrace ways to be more inclusive.

Lime green background, with words written in white and a darker green. Collaborative. We exist to co-create. Leveraging the collective genius of our teams and global membership.

Dark blue background with the words written in white and red. We do the right thing. We are one team of professionals - we act with integrity, give back and help each other grow.

Making a difference to the industry TM Forum is a fantastic place to work. It is fast paced, dynamic, and you are given ample opportunities to learn new things and to stretch yourself. One of the things I love most about TM Forum is the fact that you are making a difference to the industry. You are always working with members, for members, to drive industry change and to help companies deal with complex business issues and help them find real solutions. TM Forum really fosters talent and has a number of programmes in place to help employees develop and reach their full potential providing opportunities to expand their role and career out of their traditional scope.” Aaron Boasman Vice President, AI, Labs & Innovation. Here are some photos from recent events hosted by TM Forum, where our members were able to come together to gain new knowledge and forge new partnerships.

Two men playing ping pong in a break out area at DTW.

A group of TMF colleagues and members at a drinks event.

A mixed group of TMF colleagues standing at a desk with 'hello' written on it. Behind is a sign saying 'join the tm forum'

Martini glasses on a table. Some of them have a peach drink with a white head. A manicured female hand is spread over one of the glasses after dropping something on the top of the drink.

A close up shot of three TMF members sitting in an auditorium with a red background. One lady is side on and can be seen gesturing with her hands as her two colleagues are looking at her whilst they listen.

A group of TMF members are standing in front of what appears to be a 1980s style water ring toss toy. One man is playing with it whilst the others look on.

A backview of a cameraman who is in silhouette. On the camera screen you can see Nik Willetts in front of a light blue background. He is sitting and looking to his right.

Three TMF colleagues holding champagne glasses, talking and laughing at an event.

A mixed group of TMF colleagues seated in an airport lounge smiling at the camera.

About TM Forum

We are a global alliance of telco and tech companies, leading the industry in defining the building blocks for new operating models, impactful new partnerships, and advanced software platforms. Join us on this amazing journey!

Founded in 1988

Co-workers 160

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