Internal Communications Manager
Location: London, UK (Hybrid, 2 days a week in office)

About the role

TM Forum is the global industry member alliance for telco and tech companies with over 800 communication service providers, vendors, hyperscalers, consultancies and system integrators, including the world’s top ten CSPs and top three hyperscalers.

The TM Forum marketing team set the brand strategy, create and deliver our go-to-market, support lines of business and events, and drive member value through engaging campaigns and communications.

We’re looking for an Internal Communications manager who is proactive, engaged and digital-first. This is a new role in a growing organisation, with loads of opportunity for a new team member to make a big impact.

What you’ll do:

• Own the internal communications strategy and planning.

• Build team engagement through regular company communications, reward and recognition including capturing and celebrating team successes.

• Create, own and run a monthly All Hands including a forward content planner, briefing speakers, and creating presentation decks.

• Work with our Digital Experience (DTDX) team to set up, and manage a new SharePoint Intranet site, with regular news stories and updates, and well organised content.

• Provide Internal communications support for our leadership team including regular cadence of CEO communications.

• Support our Events team by providing internal communications and managing staff briefings for key events including DTW ignite and TM Forums Innovation series.

• Support our HR team through internal comms support for key programmes.

• Support Organisational performance reporting, producing decks and briefings monthly from written reports.

What you’ll need to succeed:

• 3-5 years' experience in Internal Communications role ideally within a B2B / tech landscape.

• Experience with Intranets, developing or managing SharePoint Intranets a plus

• Project management experience with a proven ability to prioritise work and meet deadlines.

• Excellent communication skills; written, verbal, presentation.

• Design and Canva skills are a plus but not required.

• A "can-do" attitude, and collaborative approach.

• Fluent in English (other languages are very welcome!).

Why Join TM Forum?

• Be part of a forward-thinking organization shaping the future of telecommunications through cutting-edge frameworks like ODA.

• Opportunities for professional development and advancement in a collaborative global team.

• A supportive and inclusive work environment that values creativity, innovation, and diversity.

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.

Diversity & Inclusion at TM Forum

TM Forum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws